With customer experience expected to overtake both price and product as a competitive advantage, brands must meet and exceed their customers’ expectations.
Author: Retailist Magazine
In the age of rising e-commerce sales where shopping, browsing and just about everything is done online, approximately 30% of orders are returned.
Online resellers will see more users than ever as consumers warm up to the idea of selling and buying second hand.
In an environment where long term planning has been hindered by the impending loom of unknown secondary lockdowns, opening a store could seem daunting.
Avoiding touch and physical contact has become the new norm, and this has only accelerated the trend for touchless shopping technologies.
AI-generated scorecards have been used to influence human behavior across the food and beverage supply chain.
The increased presence of technology could play a key role in helping to shape and ensure the future of the retail store, both during the pandemic and beyond.
Sara Wojciechowski builds robots that keep supply chain operations at large retail distribution centers running faster each day.
Consumers in developed countries are buying more products than ever, but millions of people are not being able to benefit from this market. Why is this happening?
Gone are the days of trying to optimize the supply chain; now, it’s mostly about survival mode.
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