The Latest Retail and eCommerce News

How Retailers Can Prepare for the Summer 2025 Shift
Rather than focusing on isolated touchpoints or departmental KPIs, journey management provides a way to understand where the most critical pain points lie and how to resolve them systematically across the business.

Retailers Are Drowning in Data – Journey Management Could Be the Lifeline
Rather than focusing on isolated touchpoints or departmental KPIs, journey management provides a way to understand where the most critical pain points lie and how to resolve them systematically across the business.

How Entertainment is Shaping the Future of Retail Spaces
The traditional retail anchor is being redefined. Large department stores once dominated most shopping centers. Now, concepts like food halls, upscale restaurants, immersive cinema experiences and gaming venues are taking center stage.

The Art of the Impulse Buy: How Retailers Can Drive Delight, Not Just Dollars
Consumer psychology, behavioral economics, and game design have replaced proximity to checkout as the leading cause of impulse purchases and, if done right, the consumer gets a jolt of delight instead of fresh cavities.

The Bookstore Comeback
If there is one takeaway from the resurgence of bookstores, it is that retail isn’t dying but evolving in ways that prioritize human connection and thoughtful design.

One-Third of Retailers Haven’t Even Started Using AI
New research shows 61 percent of enterprise leaders feel overwhelmed by data while one in three retailers have not adopted AI despite mounting pressure.