The Latest Retail and eCommerce News
From the 1960s to Now: EDIs Evolution Within the Supply Chain
Today’s EDI solutions provide enhanced visibility, tap into advanced technology, and increase resilience against disruptions, opening the door to countless benefits that ensure success in today’s complicated supply chain environment.
How Retailers Can Adapt to Holiday Spending Trends in 2024
The holiday season often brings a surge in customer inquiries and returns, and retailers must be prepared to handle this influx. Providing responsive, efficient customer service — whether through online chat, email or in-store assistance — will enhance the overall shopping experience and reduce friction.
Key Cybersecurity Risks E-Commerce Companies Must Address Ahead of the Busy Shopping Season
As cyber criminals adopt new technologies, e-commerce businesses must be aware of the top threats and their potential impact
Chargeback Crisis: How Much are Subscription Services Losing?
Chargebacks, once a minor inconvenience for businesses, have evolved into a billion-dollar problem, hitting subscription-based services particularly hard.
How Retail Brands Are Elevating the Customer Journey with Technology, Personalization and Affiliate Marketing
A report by McKinsey found 60-70% of consumers participate in omnichannel shopping by using multiple channels during their shopping journey, underscoring the need for seamless transitions between them.
Beyond the Hype: Ensuring Online Pharma Safety Amid the GLP-1 Gold Rush
The booming weight loss drug market presents opportunities for manufacturers and retailers but also risks exploitation, including counterfeit and dangerous products, reminiscent of past health trends.