Chargebacks, once a minor inconvenience for businesses, have evolved into a billion-dollar problem, hitting subscription-based services particularly hard.
A report by McKinsey found 60-70% of consumers participate in omnichannel shopping by using multiple channels during their shopping journey, underscoring the need for seamless transitions between them.
The booming weight loss drug market presents opportunities for manufacturers and retailers but also risks exploitation, including counterfeit and dangerous products, reminiscent of past health trends.
One of the most prominent and significant tech developments in the retail industry is the introduction of robotics. Today, not only are robots spotted in-store, but many companies are also employing robotic help for back-end processes like delivery fulfillment and storage automation.
The checkout process plays an important role in any customer’s retail journey, issues at this stage could cause individuals to abandon their baskets. Providing a customer-focused POS solution from start to finish will help retailers optimize sales and convert newly acquired customers into retained customers.
Open Commerce aligns sellers with consumers to create a digital marketplace that simplifies the buying process. By aligning themselves with AI, this new model can be powered with streamlined processes and greater efficiencies.
Balancing out SEO optimization with audience appeal can help you keep users on your e-commerce website for longer and keep pace with competitors.
It’s time for retail security to go on the offense – and the best offense is a threat-informed defense supported by human intelligence and continuous pen testing.
A significant challenge faced by influencers transitioning into retail is building consumer trust. While a follower may indicate a level of interest in an influencer’s content, it does not automatically translate into trust in their retail offerings.
Most retailers have a wealth of first-party data collected from websites, mobile applications, ecommerce portals, POS systems, CRM systems, and more. But just because you can create a million segments from your data doesn’t mean you should.
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