A new survey conducted by TheyDo in partnership with Sapio Research reveals that many senior decision-makers in retail are relying on data they rarely scrutinize, raising concerns about the accuracy and usefulness of their insights.
The United States retail sector faced an especially aggressive wave of cyber threats, with phishing attacks mimicking major holiday brands3 including Walmart, Target, and Best Buy increasing by more than 2000% during peak shopping periods.
TransUnion’s Q4 2024 Consumer Pulse study finds consumers still most interested in doing their holiday shopping between Thanksgiving and Cyber Monday
By planning early, crafting inviting in-store displays and empowering staff, retailers can be ready to meet the season’s demands.
Retailers are leveraging RFID-powered labels and minimalistic designs to enhance operations and customer experiences. These innovations help brands align with consumer values, fostering loyalty and driving profitability.
Undoubtedly, using Black Friday footfall to drive sales volumes is important for retailers. However, if brands want to thrive in the long term, they must not consider short-term sales as their primary and end goal.
“To create an effective checkout experience, it’s essential to eliminate friction, offer secure and convenient payment options, leverage context-driven personalization, and maintain strong branding,” writes Donal McGuinness, CEO of Prommt
The NRF and Storyblok are teaming up to boost Big Show website development, launching for the 2025 event.
Today’s EDI solutions provide enhanced visibility, tap into advanced technology, and increase resilience against disruptions, opening the door to countless benefits that ensure success in today’s complicated supply chain environment.
The holiday season often brings a surge in customer inquiries and returns, and retailers must be prepared to handle this influx. Providing responsive, efficient customer service — whether through online chat, email or in-store assistance — will enhance the overall shopping experience and reduce friction.
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