By Retailist Editorial Team
MarketSource has acquired Salelytics, melding advanced AI contact center technologies with established sales center operations. This strategic merger aims to expand both firms’ capabilities in sales and call centers.
Owned by Allegis Group, Inc., the largest privately held talent solutions provider in the world, MarketSource is headquartered in Alpharetta, GA, with a satellite office in Jacksonville, FL. The company serves retail and B2B clients in the automotive, manufacturing, telecom, IT, software, consumer electronics, home appliances, mobile and home improvement industries.
Salelytics has over 30 years of experience in contact center solutions and is headquartered in Appleton, WI, with additional operations in San Antonio, TX. The company serves clients in the financial services, healthcare, logistics, pharma and consumer packaged goods industries.
You can read more about the news here.
Related Articles
Self-checkout is Becoming the Scapegoat for a Larger Loss Prevention Problem
SCO has become the focal point of the shrink debate, but reducing it or replacing it doesn’t solve the root cause. Reducing shrink is about improving visibility across the entire store
How Owning and Nurturing the Entire Customer Lifecycle Has Kept Us in Business for Over 40 Years
The main objective at this customer lifecycle stage is to reward customers for their loyalty. If a basic rewards system does not work for your particular business model, form relationships with each customer and offer discounts the next time that they make a purchase.
How to Optimize Amazon Product Descriptions for SEO and Better Ranking?
Explore what Amazon product descriptions content creates compliance risk, and how to optimize titles, bullets, A+ Content, and backend terms for stronger ranking.
Trust in Payments Can’t Be a One-Time Decision
Perpetual KYC is pushing retail payments toward continuous merchant oversight
for the latest news and job opportunities in retail tech 