By Retailist Editorial Team
MarketSource has acquired Salelytics, melding advanced AI contact center technologies with established sales center operations. This strategic merger aims to expand both firms’ capabilities in sales and call centers.
Owned by Allegis Group, Inc., the largest privately held talent solutions provider in the world, MarketSource is headquartered in Alpharetta, GA, with a satellite office in Jacksonville, FL. The company serves retail and B2B clients in the automotive, manufacturing, telecom, IT, software, consumer electronics, home appliances, mobile and home improvement industries.
Salelytics has over 30 years of experience in contact center solutions and is headquartered in Appleton, WI, with additional operations in San Antonio, TX. The company serves clients in the financial services, healthcare, logistics, pharma and consumer packaged goods industries.
You can read more about the news here.
Related Articles
Beyond the AI Hype: Why Retailers Are Doubling Down on Real-time Inventory
AI assistants can now take shoppers from search to checkout and breeze right past a merchant’s website. The traditional product discovery and purchasing journey are now happening inside AI channels, and major platforms are all aligning on this new shopping protocol.
How to Manage Your Amazon Seller Account Effectively in 2026?
Learn key strategies for managing your Amazon seller account in 2026, including listing optimization, account health management, inventory control, and advertising.
Transaction-Level Data Is Raising the Bar for Attribution and Accountability
For retailers building or scaling retail media and broader commerce marketing programs, this shift reshapes how audiences should be built and forces a more disciplined approach to transparency and cross-channel accountability.
How Rising Consent Awareness Is Reshaping Customer Experience, Data Quality, and Campaign Performance
It also revealed that another 35% expect to deploy personalized AI recommendations in the next year, as AI moves from pilots into the heart of omnichannel journeys, search and merchandising.
for the latest news and job opportunities in retail tech 