By Retailist Editorial Team
MarketSource has acquired Salelytics, melding advanced AI contact center technologies with established sales center operations. This strategic merger aims to expand both firms’ capabilities in sales and call centers.
Owned by Allegis Group, Inc., the largest privately held talent solutions provider in the world, MarketSource is headquartered in Alpharetta, GA, with a satellite office in Jacksonville, FL. The company serves retail and B2B clients in the automotive, manufacturing, telecom, IT, software, consumer electronics, home appliances, mobile and home improvement industries.
Salelytics has over 30 years of experience in contact center solutions and is headquartered in Appleton, WI, with additional operations in San Antonio, TX. The company serves clients in the financial services, healthcare, logistics, pharma and consumer packaged goods industries.
You can read more about the news here.
Related Articles
Millennials Primed to Lead 2024 Holiday Shopping Season as Nearly Two in Three Expect Their Income Will Increase in Next Year
TransUnion’s Q4 2024 Consumer Pulse study finds consumers still most interested in doing their holiday shopping between Thanksgiving and Cyber Monday
Preparing for Holiday Sales: Insights from BoConcept on Effective Retail Strategy
By planning early, crafting inviting in-store displays and empowering staff, retailers can be ready to meet the season’s demands.
How Can Packaging Effectively Communicate Brand Messaging?
Retailers are leveraging RFID-powered labels and minimalistic designs to enhance operations and customer experiences. These innovations help brands align with consumer values, fostering loyalty and driving profitability.
Black Friday 2024: What Should Retailers be Prepared for?
Undoubtedly, using Black Friday footfall to drive sales volumes is important for retailers. However, if brands want to thrive in the long term, they must not consider short-term sales as their primary and end goal.
for the latest news and job opportunities in retail tech 