According to data from WorldBank, approximately 15% of the world’s population (one billion people) experience some form of disability. But until recently, very few brands embraced the opportunity to provide members of this community with wearable, fashion-forward clothing options.
Retailist spoke with Emma McClelland, founder and CEO of Kintsugi – a UK-based apparel brand that provides bespoke, clothing options for the disability community. Her goal? Change the game for stylists, consumers and members of this inspiring community around the globe. The brand holds a passion for diversity and inclusion within the fashion industry, and a desire advocate for disabled people everywhere.
What problem is Kintsugi solving? Why is this so critical for the market?
Until recently, not many brands were designing with disabled people in mind as an end customer, which means that a lot of clothing isn’t very accessible. As an example, the pockets
on women’s jeans are often at hip level, which means you can put your hands in them easily when standing, but not so much when seated (i.e. in a wheelchair). The “adaptive” clothing I saw before setting up Kintsugi was quite bland and it put functionality over fashion.
What made you take the leap to start the brand?
I started the brand after watching a TED Talk by Stephanie Thomas where she said that there
were more clothing options available for dogs than disabled people. That was something that really stood out to me.
What we’re trying to do is put the two on an equal playing field and create clothing that adds value for women with particular impairments, but can also be worn, by everybody. Ultimately, it’s about giving people choice and making sure they’re not being presented with unnecessary problems when it comes to clothing and dressing. We strive to provide customers with inclusive, accessible clothing – without compromising style.
Describe a memorable moment for Kintsugi in the past three years.
The company pivoted slightly earlier this year, when we decided to split our offering into two brands. We had a core range of high-quality apparel that was designed to be accessible, but we also had a line of T-Shirts with tattoo-inspired prints of disabled pinup girls (think
Rosie the Riveter with a prosthetic arm) and they were quite a different offering than Kintsugi. Frankly, we thought this is a smarter, more workwear/”drinks with the girls” oriented.
As a result, we created K, Babe as a sister brand. It sells apparel that promotes diversity and inclusion across multiple facets, including disability, sexuality and gender.
What are the next steps for Kintsugi? Do you think this is a market that will be expanding in the next few years?
The next steps for us will be to expand our range. We’d like to offer menswear, but I think that’s still a little way off. For now, I want to improve products so they add maximum possible value for our customers.
About Emma McClelland, Kintsugi CEO and Founder
Emma is a former features writer from
Manchester. Before founding Kintsugi, she was an editorial manager at a corporate law firm. She founded Kintsugi Clothing in 2018 after watching a TED Talk about accessible design. You can find more information on Kintsugi here.
Related Articles

Hexnode CEO on how the “Holiday Illusion” is Masking the Risks of Retail’s Seasonal Workforce
The danger of seasonal hires is magnified not just by who is accessing the network, but when they are doing it. Sophisticated threat actors possess a deep understanding of the retail operational calendar.

The New Frugality: How Inflation and Tariffs Are Reshaping Consumer Spending
One of the most telling shifts is how shoppers approach decision-making. Where convenience once dominated, consciousness now plays a larger role. People are researching more before making a purchase, comparing prices across multiple platforms, and questioning whether they really need the product in the first place.

Embracing new concepts vs the return to brick-and-mortar
Balancing the return to physical retail and the development of new technologies to enhance customer experience and drive operational efficiency for long-term success.
Enartis to Acquire Parsec in Winemaking and Retail Deal
The deal will bring Enartis and Parsec together to help wineries manage every part of production more easily and efficiently, from grape to bottle.