By Retailist Editorial Team
Global speciality insurance provider Markel has announced a partnership with insurtech provider, Cytora to evolve their underwriting processes.
Cytora uses AI-supported workflows to automate pre-underwriting activities and perform the upfront evaluation of underwriting tasks.The brand has been working with Markel since 2021 to transform its underwriting process into digital workflows by leveraging AI to automate processes, perform upfront evaluation of risks, and eliminate rekeying of data.
The partnership has led to a reduction in quote turnaround times from an average of one day to just two hours. As a retail-specific offering, Markel also offers Markel Specialty for brick and mortar store owners.
Read more about the Cytora partnership here.
Related Articles

The Estrogen Patch Shortage Just Exposed Retail’s Biggest Blind Spot
Everyone called this a supply chain story. It’s not really. Manufacturers weren’t ready, sure, but that’s not bad luck. They didn’t build enough capacity because nobody believed this many of us would show up the second we got permission to ask.

Stop Deflecting Tickets. Start Deleting the Work
Why the next phase of e-commerce growth depends on automating the operational work behind the “Buy” button, and what a quarter of a million monthly customer conversations taught us about getting there.

Is There a Gap Between Your Brand Image and In-Store Reality?
The gap between a carefully crafted brand image and what customers actually experience is widening. Closing this gap requires operational discipline in store design and execution to protect customer trust.

Self-checkout is Becoming the Scapegoat for a Larger Loss Prevention Problem
SCO has become the focal point of the shrink debate, but reducing it or replacing it doesn’t solve the root cause. Reducing shrink is about improving visibility across the entire store